Experience that does the talking
Capabilities matter only once you’ve run them under pressure. Forthright has done that at scale for nearly four decades, under regulatory oversight and on disputes where details decide everything.
Get In TouchA record of precision and scale
Nearly four decades administering disputes at scale.
An arbitration program involving healthcare-payment disputes
It's one thing to describe a capability. Another to run it, for years, at scale.
For more than two decades, Forthright has administered an arbitration program involving disputes over medical treatment and reimbursement, at high volume, under strict regulatory oversight, with a managed panel of independent neutrals and transparent reporting. This is evidence of our capacity to run a regulated, healthcare-payment dispute program the way an oversight body expects.
Built to satisfy program regulators
The part a regulator actually scrutinizes: how neutrality is protected, how the record is kept, and how the data is secured.
Faithful program administration
The heart of what we do: taking a program and running it exactly as its rules require, so every dispute reaches a fair, consistent outcome. We implement the rules faithfully and administer each matter through to a decision.
- Program rules applied consistently to every matter
- Even-handed, neutral treatment of all parties
- Each matter administered through to an outcome
- Process run exactly as the program requires
Independence & conflict of interest
Neutrality isn’t a claim, it’s a procedure. Administration is kept separate from decision-making, and every neutral is screened before assignment and monitored throughout.
- Conflict screening at intake and at assignment
- Ongoing disclosure obligations for every neutral
- Documented recusal and reassignment process
- Administration separated from the decision itself
Records, data & reporting
Programs that answer to an oversight body need a record that holds up, complete, consistent, and available on demand.
- Complete audit trail on every matter
- Structured status and outcome reporting
- Data integration with program stakeholders
- Retention aligned to program rules
Security & access governance
Sensitive dispute and claims data runs on a secure, access-controlled platform under independently audited controls.
- SOC 2 Type II controls
- Role-based, least-privilege access
- Encryption and careful handling of sensitive data
- Continuous monitoring and access review
Want the detail behind the record?
Tell us about the program you need administered, and we’ll show you exactly how our experience applies.
Get In Touch