The disciplines behind complex dispute resolution
Established in 1986. Neutral, professional administration of complex dispute resolution and claims programs. Each capability is a transferable discipline: a building block of any complex, regulated dispute program.
Request a ConsultationAdministrative excellence, end to end
Five disciplines that let a government agency, an association, or a program partner evaluate Forthright on competence.
Dispute Resolution Administration
End-to-end management of rules-based dispute processes: intake, dockets, deadlines, and written determinations.
Complex & Regulated Programs
Programs that run under external rules and oversight, designed, launched, and operated compliantly at scale.
Dispute Administration
High-volume claims programs with validation, documentation, audit trail, and reporting.
Neutral Recruitment & Panel Management
Recruiting, vetting, and managing rosters of neutral decision-makers, with conflict and quality oversight.
Technology, Security & Reporting
A secure case-management platform, SOC 2 Type II controls, and reporting built for enterprise and government.
Proven on real programs
See how these disciplines come together across the programs we administer.
See Our ExperienceNot every dispute starts the same way. Every one is handled with the same rigor.
Some matters call for immediate arbitration. Others resolve quickly through negotiation or mediation. Forthright administers a process that begins wherever fits the matter and moves forward without restarting, while keeping a clear, disciplined path if escalation is needed.
Use one, several, or all of these, combined into a single program we administer online or in person.
Resolve issues early through structured negotiation
A guided negotiation process lets parties exchange offers, clarify positions, and work toward resolution efficiently, often before formal proceedings are necessary.
- Reduces cost and time
- Encourages early resolution
- Keeps disputes from escalating unnecessarily
Bring in a neutral when needed
When the parties want a neutral to help them reach agreement, mediation provides a collaborative path forward. An experienced, independent neutral guides the conversation while the parties keep control over the outcome.
- Preserves relationships
- Flexible and collaborative
- Often resolves disputes without arbitration
A clear path to a binding decision
When a final resolution is required, Forthright administers efficient, enforceable arbitration with experienced, conflict-cleared neutrals and proven procedures.
- Binding and enforceable outcomes
- Streamlined case administration
- Trusted, experienced arbitrators
What's included
Dispute Resolution Administration
Our core discipline: administering formal, rules-based dispute resolution: online dispute resolution (ODR), mediation, and arbitration, from intake to determination.
- ODR, mediation & arbitration
- Case intake & workflow
- Deadline & docket management
- Neutral arbitrator decisions
- Written determinations & awards
Complex & Regulated Program Administration
Starting up and running programs that operate under external rules and oversight.
- Program design & launch
- Compliance-oriented operations
- Government / agency experience
- Scalability
Dispute Administration
Administering claims-based programs at volume through alternative dispute resolution (ADR), with a complete record at every step.
- Submission & validation
- Documentation handling
- High-volume processing
- Audit trail & reporting
Neutral Recruitment & Panel Management
Recruiting, vetting, and managing rosters of neutral decision-makers.
- Recruitment & vetting
- Conflict management
- Scheduling & assignment
- Quality oversight
Technology, Security & Reporting
Program technology and a security posture that meet enterprise and government expectations.
- Secure case-management portal
- SOC 2 Type II
- Data handling & access controls
- Reporting & analytics
Ready to discuss your program?
Tell us what you're administering and we'll show you how our capabilities fit.
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